Client Services

Over the years, our clients have expressed their satisfaction with our ability to:

  • Immerse ourselves in their business
  • Work directly with them
  • Protect their interests
  • Help them cope with stress
  • Minimize their liabilities
  • Maximize their recoveries
  • Become part of an extended management team

 

CLIENT FAQs

Do you believe a crisis manager brings gloom and doom to your business?

Do you feel that way about your doctor when you consult him or her about an illness? A crisis manager, like your personal physician, should be seen as an insightful, strategic and caring part of your extended management team. He has the expertise to evaluate your business malady and to prescribe a treatment program.

What is the key to getting the most benefit from working with a crisis manager?

The earlier you accept that your company needs help, the more likely it is that steps can be taken towards resolving your troubling business predicament. If you wait until you have no options, your business is more likely to succumb.

Why don't more people call in a crisis manager when things get tough?

You know your business better than anyone else, and you have faced difficulties before. It is natural to believe that you and your team can navigate your way out of a crisis, just as you have survived the difficulties of the past. Why would you bring in someone who doesn't know your business as well as you do?

There is a problem with this reasoning. While you know how to make your company work, that doesn't mean you know how to save the day when things are not working. While you know your company and your industry better than an outsider does, you probably don't know the best solutions to get past the crisis. As a specialist, the crisis manager understands the issues you are facing and has the experience needed to deal with them.

How does Lindenwood successfully wind down a company?

We use our 16 years of experience and, when necessary, assemble a team of professionals with appropriate industry knowledge.  We then follow a disciplined process  to ease the company down like landing a plane.

What is a Chief Restructuring Officer (CRO)?

A Chief Restructuring Officer is a specialist, from outside the company, who has the knowledge and experience to fix an urgent business problem situation and functions as an officer on behalf of the company.

What are the Chief Restructuring Officer's duties?

The CRO works closely with the principals of the company and has many responsibilities including, but not limited to:

- Creating a Turnaround Plan
- Working with Creditors and Shareholders
- Assisting in sale and equity transactions
- Assisting management in identifying profit and cash improvement projects
- Identifying solutions and assisting management in working out arrangements with creditors
- Locating outside sources of capital, if needed
- Ensuring there is sufficient cash flow to get the business through the crisis
- Assisting management in negotiating out-of-court settlements or navigating through a Chapter 11 bankruptcy filing if required

Does the Chief Restructuring Officer's responsibilities include working with employees?

The CRO works closely with both management and employees. A primary goal is to steer the process forward with focus while providing a plan to employees who suspect that the company is experiencing problems.

Why engage a CRO?

A CRO takes the burden off the principals of the company allowing them to address the day-to-day issues. An experienced CRO has done this before having the resources and knowledge of the steps necessary to stabilize a business in turmoil. An experienced CRO has the ability to speak to various groups such as stockholders, banks and other debtors, lawyers and insolvency experts in their own language.